I was introduced to Urban Space and their new development, Hoogeind, by a mutual friend of Brendan and myself. They were already quite far down the line in the design process but Brendan and Roger were very accommodating in terms of our specific needs. To this end we were able to achieve the home and space we required for our family.
The home was delivered to us ahead of schedule and all Snags, albeit not many, were dealt with quickly and without compromising quality. All trades were on hand to rectify issues.
Being in the building industry myself, I spent many an hour on site carefully inspecting the workmanship, which was, to my delight, of high quality. Thought and care was taken with regards to the common areas and boundary walls to make them aesthetically pleasing, and to this end it was achieved.
I would most certainly recommend Urban Space and their team to friends. Their product speaks for itself. It was a pleasure working with all parties involved.- Chris Dales, Lynton House, Hoogeind
Our relationship with Urban Space was one of dealing with competent, professional and a friendly team and sub contractors who co-operated fully to make our building project a very pleasant experience. The entire team at Urban Space were always responsive to our needs and always thinking outside the box to ensure the project finished on time and within budget. We would have no hesitation in recommending Urban Space to anyone to build them their dream home. The service we have received since taking occupation of our home has been exceptional and any concerns we have had have been addressed immediately and professionally.- Declan and Joanne Kavanagh, Honiton House, Hoogeind
I bought a piece of land and entered into a development agreement with Urban Space in 2014, when I will still based in Johannesburg and looking to move to Cape Town. My family and I searched extensively for properties of the right calibre in our preferred location before we found Broughton Place, an upmarket secure estate in a beautiful location. Co-incidentally, we had previously visited and been impressed by the quality of a completed home we had viewed in a previous Urban Space development and so took comfort that Urban Space was the developer for Broughton Place.
Having built our previous home, we were somewhat nervous about building a home "remotely" as we understood how important hands-on oversight is in the process. From the outset, we were impressed by the level of attention to detail and professionalism we encountered in our dealings with Urban Space. Our many questions and requests for variations were met each time with a thoughtful response and detailed quote. When we visited the building site, we were impressed by the neatness of the work and the attention to health, safety and environmental issues. Clearly this was a developer that took pride in their work. This enabled us to reduce the frequency of our site visits significantly.
What also impressed us was the way they handled issues which inevitably arise on such projects. Brendan even personally flew up to Johannesburg to meet with me to discuss a request from a neighbour which he handled in a sensitive and mature manner. When there were changes in the Urban Space team which caused some continuity issues, this was acknowledged, dealt with and ultimately did not significantly affect the project timetable. We took delivery of our beautiful new home in November 2015, a few months ahead of the contractual completion date.
The after sales service we received is a distinguishing feature of Urban Space. It is part of their value system to ensure owners are happy and they really did go out of their way to try and please us. Snags were dealt with, even when arguably identified outside of the the contractual period. It really was a pleasure not to have to fight to get snags fixed. As per their typical modus operandi, this process was dealt with in a calm, mature, thoughtful and respectful manner. They continued rectifying snags long after we had expected they would stop doing so.
The quality of their workmanship was significantly better than other builders or developers we have encountered. Any issues identified in the workmanship were acknowledged and addressed. Urban Space was committed to ultimately achieving the right levels of quality, even if it was at the expense of time and expedience.
Based on my own experience to date, I would certainly recommend Urban Space. .- Anthony Puttergill, Edgehill House, Broughton Place
From the moment we saw Urban Space's first advertising concept of Adare Place we knew it was where we wanted to live. A small community comprising beautiful spacious homes with leafy surroundings in a secure environment overlooking our magnificent mountain. The stuff dreams are made of!
From the point of signing the contracts we were not only excited by participating in the building of our home but also sharing in the development of the estate that had a complete integrity about it. The team that built our home and the rest of the estate were always enthusiastic and very energetic - and remain so today as we remedy the last of the few snags that we have had. No problem was ever too big for them to find a creative solution.
Living at Adare Place for the last year has totally exceeded our already high expectations. It is a truly delightful place to live and call our home in one of the most beautiful cities in the world.
Thank you for putting it all together.
Kind regards,- Norman and Judy Thomson, Donegal House, Adare Place
It has been extremely pleasing to have dealt with knowledgeable and experienced contractors. Our requests and queries were responded to promptly, all emails and telephone calls were returned timeously and particular mention must be made of the Construction Manager, Chris Kirby, who ensured that our special requests were fulfilled in a professional manner which, in itself was a challenge, as we are not currently resident in the Western Cape. We are very pleased with the home that has been built for us and will gladly do business again with Urban Space.- Selvan Naidu, purchaser at Fernwood Place
Hi Brendan, I've stopped a couple of guys on your site to say how incredibly impressed I am with the progress and the construction process. I like the way the wall is emerging and I am very appreciative of your plan to enclose the site and ideally landscape as soon as possible. Your workers are friendly and polite, the site incredibly tidy and organized. I have to confess I am unexpectedly really enjoying living across the street. So thanks!- email from Susan Smith, neighbour at Fernwood Place
We bought our Upper Claremont home off plan from Urban Space in 2008 and took occupation in 2009. During construction we were Johannesburg based and relied heavily on Urban Space's integrity to treat us fairly during the selection of finishes and construction phase.
Regular communication and monthly visits were ample interaction for us to be delivered a home of exceptional quality within our budget and timeline. Urban Spaces assistance with provision of samples, selection of finishes and coordination/installation of our supply items was invaluable. Their positive attitude and enthusiasm from the beginning through to completion of snagging and handover is our happy memory of the entire process.
We believe that Urban Space has delivered on the promise they made to us and that we received exceptional value in the deal. We would gladly recommend them.- Mike Duncan, purchaser at Mont Clair Terrace
Have you ever bought a new home when the builders renege on most of their promises such as completion date, quality of finishes, commitment to scheduled specifications and so on?
Well, with a company called Urban Space these issues just did not arise. From the moment we signed our contract, to the date of transfer, Urban Space delivered. Our new secure home was completed ahead of schedule, the quality of construction exemplary, support for specific requirements such as bathroom, kitchen design and supply provided at all times, making the often stressful choices easy.
As with all new builds there have been a few teething problems but all have been dealt with in a timely fashion and resolved by an Urban Space team who are professional and well managed. We are very satisfied and would recommend Urban Space, and their product, to anyone looking to purchase a new home.- Bill and Ave Price, purchasers at The Highwick
We purchased a home from Urban Space off plan during 2010. The occupation date was as promised and we moved in during January 2011. From the outset we received excellent service with particularly the Project Manager sparing no effort to accommodate changes we requested during the construction process. Each and every commitment made by Urban Space was kept and my wife and I had every expectation met in moving into the perfect home for our current needs. We have lived in the home for nearly a year now and feel that the final product has turned out to be excellent value for money and have no reservation in recommending Urban Space and in par ticular their Project Manager, Chris Kirby to their prospective future customers.- Terry Kelly, purchaser at The Highwick
I purchased a unit off plan at The Mews in Newlands from Urban Space in September 2007 and took occupation in May 2008. My unit was finished on time and the building process was a pleasure as Urban Space was extremely helpful with the layout and modifications I required. Post construction service was first class and after taking occupation Urban Space was happy to attend to requests. Urban Space is an awesome company with trustworthy staff and I would highly recommend them to any potential clients.- Ross Reuvers purchaser at The Mews